Merchant FAQs
Please click on a question below to reveal the answer.
Q. What is BuxBack?
A. BuxBack is a seamless cash back rewards program that links consumers and merchants through a 100% performance-based rebate technology. Members securely register their EXISTING credit/debit cards at BuxBack.com and then earn cash back rebates (or as we call it – BuxBack) when they make purchases with participating merchants using their registered cards.
Q. How are the results measured?
A. Buxback will send you performance reports like the one below that verifies the results of our program.
Q. Do I need to change anything to participate?
A. No changes in your business are necessary. There is no hardware or software installation required. We simply list your business in our online directory and promote your business to our members so they spend money at your location.
Q. How does BuxBack work?
A. List your business for FREE and it will be marketed to local BuxBack members through web listings, targeted emails, print, social media, and strategic community partnerships. BuxBack members will visit your business and make purchases with their registered credit/debit cards and earn cash back. At month end, we send you a performance report and collect the reward and fee (this process allows your business to carry the capital throughout the month versus experiencing an instant discount at point of sale).
Q. Why does BuxBack make sense?
A. BuxBack has no upfront costs and is 100% performance-based! This means we are free to get started and you only pay for business received. If we do not bring you customers, then you pay NOTHING. BuxBack is truly the most cost efficient marketing method in the merchant arena today. You’ve got nothing to lose, except loyal customers!
Q. How does BuxBack increase merchant profitability?
A. Merchants gain immediate access to new customers. Our members are currently spending 32% more than average customers. So even if you offer a 15% cash back rebate, you’ve still increased your profits by 17%. Additionally, our members are spending on average 1.6 times more often per month. With BuxBack, you reduce advertising waste and gain measurable results!
Q. Do BuxBack members really spend more? If so, why?
A. Absolutely! The rewards concept has been proven to influence spending habits so by offering a rebate to our targeted membership group, you’re maximizing the merchant-customer relationship. Also, our program allows members to automatically donate their cash back to a partnering charity of their choice. This fundraising component attracts cause-based consumers who will naturally spend more because it allows them to give more.
Q. Are consumers interested in cash rebates?
A. According to a recent market study conducted by a leading market research firm in San Diego, CA, 65% of local consumers stated they found more value in CASH rebates than coupons, miles or points. In addition, 81% stated they would change merchants for a cash rebate incentive.
Q. How does BuxBack get its members?
A. BuxBack has strategic partnerships with search directories, credit unions, nonprofits and school districts. BuxBack utilizes social media to create awareness and bolster enrollments with the general public. Also, 90% of active members are referring others to join BuxBack.
Q. Can BuxBack help with customer retention?
A. The volatility and economic challenges of the merchant marketplace is always forcing merchants to seek a competitive edge. Offering our seamless, cash back rebate program that is free for members gives you that edge to effectively retain customers. Most surveys show that keeping one existing customer is 5 to 7 times more profitable than it is to seek new, single-transaction customers.
